HITMAN IT SERVICES
O U R S E R V I C E S
Protection Where It Matters Most
Network Monitoring
We proactively monitor your network for system issues and work seamlessly in the background to resolve identified issues before they affect your business
Software Patching and Vulnerability Management
We monitor your installed programs and apply patches automatically when they are released to keep your systems protected.
- Windows and Microsoft applications
- Wide variety of 3rd party programs
- Hardware
- Firmware
Anti-Virus/Anti-Malware
We utilize industry leading protection suites for our customers that are managed and updated several times per day to ensure the best protection available to our customers.
- Light weight and low system impact to performance
Unified Backups
We work to insure the loss or failure of a device isn't the end of your business or critical systems.
- Local, near instant restore of Business Infrastructure
- Public or private cloud offerings for large retention of versioned backups
- IOS or Android device full image backups
- Office 365 and other cloud service backups available
Inventory Monitoring and Auditing
- We can monitor your networks for hardware changes and alert you to these changes.
- We build a device list of your owned devices and their hardware configurations, should these change we are alerted and notify our customers so that appropriate steps can be taken.
- We build a list of your business assets, PC's Printers, Servers, Switches, Access Points, and other IoT appliances and monitor for changes across your business ecosystem.
HIPPA, GDPR, and PCI Compliance Scans
- We monitor your internal and external network for the presence of PII and work to mitigate its presence.
- We work with clients to build and maintain proactive policies to meeting the various privacy and compliancy needs of their clients and industries.
- PCI or payment card processing compliance works to reduce insurance costs and fights fraud taking place within your business.
Break Fix Offerings
VOIP Systems
- Troubleshoot and repair issues with VOIP connectivity and functionality
- Work with your provider or support personnel as on site resources for resolution of issues
Backup and Data Recovery
- Troubleshoot and resolve issues with various storage and backup systems
- Work with customers vendor on resolution of issues related to back up system or hardware or software
- Recover data from failed Raid arrays or destroyed media drives
- Partnered with 3rd physical repair service for destroyed media
Physical Hardware Installed
- Your hardware installed
- Networking, coax, communications cable run for your equipment
- Networking cabinets cleaned up and labeled
- From servers, switches, access points, CCTV cameras, and other devices we have teams that can insure your hardware is installed on your schedule
Server Maintenance
- Windows and Linux system administration and support
- Advanced troubleshooting and issue resolution of various issues on systems, your SYS Admin on call
Networking Support
- Work with clients to extend networking services, across the office, across town, or across the world
- LAN, WAN, WWAN software defined networks
- Network administrator on call
- Design cost effective networks that minimize licensure costs
Consulting Offerings
VOIP Systems
We work with our clients to implement or upgrade VOIP systems to match their needs with cost-effective partnerships from leaders in the VOIP industry.
- Custom-built systems
- Cloud managed providers
- Hybrid, PRI PBX and SIP based telecommunications
Storage System Upgrades
We work with clients to effectively utilize existing storage or select new storage systems that are designed for their use cases.
- We craft and manage parallel migration operations for storage system migrations
- Multi-vendor experience and support, Dell/EMC NetAPP AWS etc.
Business Infrastructure Capacity Planning
We work with our clients to understand how they are consuming their current IT resources and build a plan of operation to stay within the current capacity offered by the existing infrastructure.
We work with clients to understand their current compute, storage, transfer, or delivery systems capacity challenges and implement a roadmap for resolution of these challenges.
Disaster Recovery Planning and Implementation
We work with customers to understand their business needs as it relates to business continuity. We will work with our clients within their budget to develop a plan for Disaster Recovery and continued business operations in the face of various challenges.
- We work with secure, hardened data centers in diverse geographical locations as well as the large cloud providers to build a plan that is effective for our clients to utilize
- Once designed and implemented we continue to work with our clients on testing and refining of the DR plan to insure continued effectiveness
Virtualized Servers and Serverless Architecture
- Experienced with P2V migrations and virtualizing existing workloads
- Build a detailed report of requirements to virtualize or offload to cloud your existing infrastructure
- Work with customers to pin-point issues with existing virtualized infrastructure and work with internal resources and vendors to resolve the bottleneck or issue for the client
